Open an artist, event, seller, product, venue, story, or field-guide page.
Reference
Community moderation
Detailed community and follow-up material.COMMUNITY OPERATING MODEL
Community is a set
of observable relationships.
In Festly, “community” means profiles, follows, saves, posts, alerts, referrals, contributions, and return behavior tied to clearly named people, events, storefronts, and places.
REFERENCE POINTSCommunity operating signals
6Participation actionsdiscover through refer
5Named role groupsmember through operations
5Metric familiesuse · relationship · return · action · trust
1Consent ruleexplicit beats inferred
01 / WHAT PEOPLE ACTUALLY DO
Participation should be visible and voluntary.
Choose which artists, sellers, events, or community profiles should remain visible.
Record a useful preference or knowingly request an event or ticket update.
Publish an approved post, reply, field note, event update, or recommendation.
Move into a named event, storefront, booking, service, or partner-venue experience.
Come back for the next offer or invite another relevant participant.
02 / WHO OWNS WHAT
Different roles receive different authority.
Control their profile, follows, saves, alerts, posts, preferences, and consent choices.
Publish only within verified roles and remain responsible for claims, rights, products, and delivery.
Maintain accurate event facts, access information, capacity notes, operating contacts, and public updates.
Review reports, enforce guidelines, document decisions, and protect participants without inventing business authority.
Own role provisioning, platform rules, escalation paths, data controls, and system-level reporting.
03 / HOW COMMUNITY SUPPORTS THE BUSINESS
Interest must move toward a named offer.
An artist, event, storefront, or Studio 320 page answers a useful question.
The person follows, saves, joins an alert, contributes, or returns.
The person attends, books, requests, previews, or buys through the honest current path.
The named participant fulfills the event, product, service, or venue promise.
The outcome creates relevant content, history, trust, and the next invitation.
04 / WHAT TO MEASURE
Measure behavior, business action, and trust separately.
Relevant page visits, searches, event opens, and complete profile views—not raw impressions alone.
Follows, saves, alerts, referrals, and approved contributions.
Repeat visits, repeat event interest, returning customers, and renewed participants.
Qualified inquiries, storefront interest, service requests, attendance, and completed transactions when live.
Reports, moderation time, delivery issues, consent changes, removals, and creator or customer renewal.
05 / TRUST + MODERATION
Participation requires rules and an escalation path.
- Clear guidelines for posts, media, recommendations, harassment, commercial claims, and event information
- Role-controlled publishing for artists, sellers, organizers, venues, and moderators
- Visible report, review, removal, appeal, and documentation procedures
- Consent controls for email, alerts, public profiles, media, recommendations, and data use
- No sale of member data and no sensitive-trait inference for marketing or access decisions
An event should not disappear when the room closes. Approved photos, artist stories, recaps, products, and next invitations can carry the relationship forward. Content supports the community; it is not a substitute for a useful event, trustworthy delivery, or human connection.